Retain.me

Retain.me: Built by retailers, for retailers. Customers are increasingly expensive to acquire and that’s why we’ve built the tools to keep them. Our highly personalised marketing solutions are designed to make meaningful connections, adding more emotional engagement for the customer and turning single orders into life-long loyal customers.
1:1 Personalisation driven by real-time data designed to enhance the Customer Experience, proven to improve Customer Retention.
A brand new marketing channel, delivering incremental sales and customer loyalty. High quality, full colour documents ready to dispatch with every order. Bespoke content based on Customer profile, geography and purchase path. Multi language, multi currency, with relevant and local returns alongside essential customer service information.
Printed at the DC, SmartSlipsTM are full-colour documents, targeted and personalised to each customer, ready to dispatch with every order. See simulation here
highly personalised content can include any of:
Transactional:
Geographic and Customer profile based contact information
Two-click returns QR codes
Colour product imagery (Order lines)
Marketing:
Customer profile and status based campaigns
Product & Category Recommendations
Review platform engagement
Social campaigns
SmartSlipsTM are proven to increase second purchase rate and frequency, whilst delivering a genuinely personal customer experience.
Offers the same level of personalisation for each customer but Retain.me manages the print production centrally, not at client Distribution Centre. It’s a more effective and sophisticated approach to direct mail.
Create and automate trigger-based campaigns. 100% personalised content for each customer, making a lasting impression and delivering real ROI.
Applications include:
Abandoned Basket
Abandoned Browse
Lapsing Customers
Loyalty and Reward Scheme updates
Product Life-Cycle Automations
Birthdays & Anniversaries
Email: enquire@retain.me
Meet: meet.retain.me
Tel: 020 7 504 1250
78 York Street, London, W1H 1DP, United Kingdom