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Stellar Loyalty


Increase customer frequency, spend per visit, and retention.

Stellar Loyalty helps our clients build more loyal and profitable relationships. Our clients see tangible results from revenue lift, likelihood to purchase, word of mouth marketing, and referrals.


Brochure

Do it Right with Stellar Loyalty

From frictionless and immersive experiences to personalized, targeted offers and insight-driven campaigns, Stellar Loyalty can help you effectively engage your customers fluidly across channels. Our best-in-class mobile capabilities can transform your consumers’ experiences and improve your bottom line.

Powered by our cloud big data platform, the Stellar Loyalty suite of applications provides a complete omni-channel solution to optimize your consumers’ interactions, from acquiring and engaging with your customers to transacting and rewarding them.

Most importantly, we tailor our solution to your specific industry and business needs for faster time to market, relevant content and integrations, and lower cost of ownership.

  • Mobile best: Native support for mobile apps
  • 360˚ customer view: Capture and leverage interaction data from all channels at lightning speed
  • Real-time: Update, personalize and communicate in milliseconds
  • Integration ready: Modern open API architecture for efficient integration
  • Insight-driven Segment and target offers and engagement

The Stellar Consumer Relationship Cloud Platform is built on top of modern cloud-scale consumer technologies, such as Hadoop, which have been proven to support massive scale consumer platforms.

Most systems and technologies think in terms of batch jobs and 24-hour latent response. Not ours.  We believe today’s world demands real-time engagement – in the moment, when it matters. Especially with rich mobile solutions – the cloud server matters.

Stellar Loyalty’s technology was designed with the purpose of helping customers take concepts and ideas and translate these into reality in days and weeks – not years.

Our suite of applications helps brands optimize every interaction from acquiring, engaging and transacting with customers to rewarding them.

ACQUIRE:

Precise target marketing instead of spray-and-pray.

  • Stellar Offers
  • Stellar Audiences
  • Stellar Referrals

ENGAGE:

Earn consumer loyalty through fun, immersive, bi-directional engagement.

  • Stellar Challenges
  • Stellar Communications
  • Stellar Leaderboards
  • Stellar Augmented Reality

TRANSACT:

Make every consumer interaction a delight with frictionless transactions.

  • Stellar Orders
  • Stellar Payments
  • Stellar Receipts
  • Stellar Clienteling

REWARD:

Reward and recognize consumers for their loyalty.

  • Stellar Points
  • Stellar Rewards
  • Stellar Badges
  • Stellar Sweepstakes

Download Harlequin My Rewards Case Study

  1. 29.95%

    Members spend more per transactions vs. non-mambers

  2. 8.4M Lift

    Loyalty program revenue impact of $8M+lift in 7 months

  3. 94%

    Increase in social posts and user-generated content in 7 months

  4. Recommend

    9 out of 10 members are most likely to recommend the program

Americas / Headquarters

563A Pilgrim Drive
Foster City, CA 94404
Phone: +1 650.260.5375

EMEA

2nd Floor, Palmerston House,
Fenian Street,
Dublin 2, Ireland
Phone: +44 2036 081 809

ASIA

Unit 1405, OMM Citra Building,
San Miguel Avenue, Ortigas Center,
Pasig City 1605
Metro Manila, Philippines

Email

info@stellarloyalty.com

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